Business Breakfast
Guest speaker Candy Tymson- subject How to Deliver Bad News.
It is never easy having the responsibility of telling a customer or staff member news they do not want to hear, particularly if the news is likely to have a major negative impact on their future.
Don’t miss our September 9 breakfast when professional speaker Candy Tymson will reveal:
The secrets to understanding the power of the ‘Trigger’
The 5 stages of responding to bad news
The 7 things to avoid when delivering bad news
Effective techniques to handling hostile people & intimidating behaviours
Venue
Cromer Golf Club
1 Cromer Road, Cromer, NSW, Australia
off Toronto Road.
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